Frequently Asked Questions

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Representatives are available MON-FRI: 9 AM – 5 PM EST

Where can I find information about your products?

Visit out individual product pages to learn about our products including benefits and ingredients.

When do products expire?

While our products do not have an exact expiration date, we recommend using the product within 3 years of manufacture or 6 months after opening. This helps ensure you’re getting the best product quality.

Do you test on animals?

Indeed Labs does not test our products on animals or pay others to perform testing on animals!

Where can you buy indeed labs internationally? ships to Canada and the United States. If you live in the UK you can get our products instore at Boots or on line at In Australia you can get our products at Priceline or In Malayasia and Turkey our products are available at Watson’s. Get our products at in Egypt, at Perfumerias Primor in Spain and in the Netherlands at Lairesse Apotheek, Staring Apotheek, Backstage, Hermanusje van Alles, Apotheek Schiphol Plaza, Apotheek en Beauty and Mooi Parfumerie Zevenaar.

What skin type are your products for?

Our products are gentle enough to use on all skin types.

Do your products contain parabens?

We are proud to say that all of our products are paraben free.

Do your products have any smell or fragrance?

Since our products are suitable for all skin types, they are fragrance free!

Why is my favourite product discontinued?

Sometimes we discontinue a product due to constantly upgrading our formulations. We’d love to help you find a new favorite. Contact our customer service and a member of our team would be happy to help you.

Can I layer my products?

Our products are meant to be layered. We suggest starting off with one of our serums, then use a cream based product and finish with an SPF or nanoblur.

What order do I apply your products in?

We always suggest using a serum first followed by one of our cream based products. For example hydraluron serum should be applied first, followed by hydraluron jelly and finished off with vitamin c24.