
Manage Your Subscription
Log in to change your delivery schedule, gift your subscription, update your address and pause or cancel anytime.
Subscription Favourites
Frequently Asked Subscription Questions
How do I place a subscription order?
How do I place a subscription order?
Shop as usual on indeedlabs.com. Before you add your product to the cart make sure you choose the subscribe and save option and select your preferred frequency.
What countries do you offer subscription to?
What countries do you offer subscription to?
We currently ship to the United States, Canada and the UK.
How do I see my upcoming subscriptions?
How do I see my upcoming subscriptions?
You can view all your upcoming subscription orders from their Customer Account Portal. Once logged in, they'll land on our portal homepage.
You can view your next order under the Subscriptions section and Next order tab.
You can see all upcoming orders associated with a subscription by clicking on See all upcoming orders.
I need my next order NOW!
I need my next order NOW!
If you do not want to wait until your scheduled next order date, you can opt to "Order" by logging in and clicking Manage next order.
You can click on the Order now icon, indicated with a shipping box. You will be directed to a confirmation state where you can confirm or cancel your choice.
How do I edit my order frequency?
How do I edit my order frequency?
If you want to change the cadence of your subscription deliveries, (ex. 30 days to 45 days) you can opt to "Edit frequency" by clicking Manage subscription once logged in.
How do I pause my subscription?
How do I pause my subscription?
You can opt to "Pause" by logging in to your account and clicking Manage subscription.
You will be prompted to select a date for your subscription to auto-resume within the next six months.
How do I cancel my subscription?
How do I cancel my subscription?
You can opt to "Cancel" by logging in and clicking Manage subscription.
You can click on the Cancel icon, indicated with a stop sign. You will be directed to a confirmation state where you can confirm your desire to cancel.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Do I have to pay for shipping on my subscription order?
Do I have to pay for shipping on my subscription order?
If your subscription order is under our free shipping threshold of $50 you will have to pay shipping at our current rates.