Shipping Policy

Indeed Labs currently ships to Canada and the United States. Shipping to other international destinations is unavailable at this time.

Indeed labs offers FREE STANDARD SHIPPING on all merchandise orders $50 or more (excluding taxes). For shipments totaling less than $50, there is a delivery charge of $6.50 for standard shipping. Shipping is delayed due to a significant increase in orders.

Orders will be shipped Monday-Friday, excluding federal holidays within the U.S. (or within United States.) and Canada. Packages do not require a signature upon delivery.. Our standard shipping carrier is Canada Post

Delays may occur in the case of extreme weather or if shipping to remote areas

Payment Information

Indeed Labs accepts Visa, MasterCard and Paypal. During the checkout process, you can add, edit, or delete your information. Your credit card will be charged as soon as your order is accepted and processed. If you have a coupon or promotional code, you can enter by expanding the Promotions section. Only one promotional code can be used per order.

Please review your order to ensure that your order information is correct, especially the shipping and billing addresses. If you want to change your order or any of the shipping or billing information, go back to previous steps by clicking on 'select' for section you want to edit. The total price includes taxes, shipping and handling charges. If you decide not to place your order, you can cancel your order at this time.

At this time, you can only use 1 promo code per order.

ORDER STATUS

If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. The order confirmation e-mail includes your order number, products ordered and prices, any promotional coupons, your ship-to and bill-to information, and the ship method.

If you have questions about your order, please use the website live chat for assistance or email us at support@indeedlabs.com and we would be happy to assist you.

Once your order is placed, it cannot be modified or cancelled. You may return any unused or unopened products within 30 days of delivery, for a full refund to your original form of payment. Returns are not permitted after the allowable return period. 

UNOPENED AND UNUSED

Customers who purchase products from Indeed Labs website may return them by mail, unopened and unused.

US orders

1. Pack the items along with a copy of your invoice.
2. Returns must be prepaid; please note return shipping fees are not refundable.
3. We suggest you return via U.S. Postal Service. Please return to:

Indeed Labs - Returns Department 807 Airport Access Rd, Unit D Traverse City, MI 49686

Canada orders

1. Pack your unopened and unused items with a copy of your original packing slip/invoice.
2. Returns must be prepaid; please note that original shipping fees and return shipping fees are not refundable
3. We suggest you return via Canada Post. Please return to

The refund will be issued within 15 days of receiving your parcel. You will receive an email once the refund is completed.