Our Statement on COVID-19

Dear customers, friends, and members of our Indeed Labs™ community,

May 14, 2020

We are thinking about you and sending our love and positivity during these uncertain and critical times. Given the recent announcements regarding COVID-19, we are working diligently as a team to ensure our priority continues to be the health, safety, and well-being of our valued customers, staff, and skincare community. Following guidance from public health and government authorities, we will continue to abide by all protocols and recommendations as they are announced.

At this time, indeedlabs.com and ca.indeedlabs.com will remain operational. You can continue to enjoy all your favourite Indeed Labs™ skincare through online orders to keep your self-care going during self-isolation. As a team, we are each operating in self-isolation so we can continue to serve our clients and keep up with the high demand for online orders. We ask for your patience as we are doing our best to ensure that your order is processed in a timely manner. It is likely that your order will experience a processing and delivery delay beyond our standard 10-14 business days for processing and 10-14 business days for shipping. We are currently experiencing longer than normal processing times and we apologize in advance for any delays beyond our control and any inconvenience caused at this time. We are committed to supporting your beauty needs and will keep you updated of any changes to our e-commerce operations.

While you practice social distancing, we encourage you to leave reviews and shop your favourite products online at indeedlabs.com and ca.indeedlabs.com; and come join us on social @indeedlabs to share your skincare success stories, ask questions, and promote positivity and #GoodNewsIndeed throughout our community.

Remember to lean on one another, check-in (virtually) with your loved ones, and take care of yourself and those around you; let’s work together to ensure the health and safety of our friends, families, and communities.

If you have any questions or concerns during this time, please email us at support@indeedlabs.com and we would be happy to assist you.

With love,

Indeed Labs™ Team